Municipal Offices and Work Sites Temporarily Closed to the Public

We understand and empathize with the growing concerns surrounding the coronavirus (COVID-19) on both an international level and here at home.

In order to decrease the potential spread of the virus, we are taking precautionary measures to reduce the impact on municipal operations and our communities and, effective immediately, will be closing our Municipal Offices and Worksites to the public until April 6th, 2020.

Steps have been taken to have most of our administrative staff working from their homes in order to mitigate community spread of COVID-19 with the goal of protecting the health and safety of everyone. During this time, we remain committed to providing our residents the level of service they expect and will remain available to answer your calls and emails as per usual.

Our staff’s contact information can be found on-line or by calling 902-798-8391 so your call can be transferred.

 

Meetings and Events

All public meetings and previously scheduled meetings, all municipal events and all recreation activities including our equipment loan programs have been cancelled until April 6th.

Questions concerning meetings of council can be directed to Shelleena Thornton at This email address is being protected from spambots. You need JavaScript enabled to view it. or at 902-798-2275 ext. 207.
If you have any questions on recreational programs please contact our Active Living Coordinator, Bekah Craik, at This email address is being protected from spambots. You need JavaScript enabled to view it. or at 902-790-9647.

Water & Wastewater

We do not anticipate any service interruptions to our water and wastewater systems as a result of COVID-19. Anyone experiencing water or wastewater emergencies are asked to please call our Public Works Admin at 902-798-8391 ext. 125 or our after-hours emergency line at 902-798-7776.

For matters related to water contracts, water disconnections or water/sewer billing, please contact our Water Utility Clerk, Cathy Curry at 902-798-8391 ext. 107 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Bill Payments

Bill payments can be made on-line, or by cheque through Canada Post or through our mailslot located in the front of our Municipal Office (76 Morison Drive, Windsor).

For more information on payment options please contact us at 902-798-8391.

Planning and Development

Work will continue as usual as far as possible. Since the office is closed to the public, the following points are important:

Application for a development and building permits can be made by:

• calling 902-798-8391 ext.115 for general questions and to determine the cost of permits
• download application forms from the West Hants or Windsor website, complete it and mail it with a cheque to PO Box 3000, Windsor, NS B0N 2A0

For consultation about a permit please call:

• Janet Redden (902-798-8391 ext.131) for developments in Windsor
• Doug MacInnis (902-798-8391 ext.120) for developments in West Hants
• Tim Leslie (902-798-8391 ext.122) for construction concerns in either location

Civic Addressing Concerns contact:

• Tracy Babineau by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or leave a voice mail at 798-8391 ext.116

Development Agreements or Changes to Planning Documents contact:

• Saira Shah at This email address is being protected from spambots. You need JavaScript enabled to view it. or Sara Poirier at This email address is being protected from spambots. You need JavaScript enabled to view it. or leave a message at 902-798-8391 ext 115.

By-Law Enforcement

Please contact the By-law Enforcement Officer at 902-798-8391 ext 112.

Waste Collection

We do not anticipate any interruption in waste collection services due to COVID-19. Should you have any question concerning waste collection, contact our Waste Services Coordinator, Christine McClare at 902-798-8391 ext. 128 or at This email address is being protected from spambots. You need JavaScript enabled to view it..

We will be operating under reduced capacity and we thank the public in advance for your patience and understanding as we attempt to find a balance between the provision of municipal services and the general safety of our staff and community.

Please direct your questions and inquiries to the contact information listed above or to our Communications Coordinator, Chrystal Remme, at 902-692-1798 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Information and updated advice on novel coronavirus (COVID-19) can be found at https://novascotia.ca/coronavirus